DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT
Effective Date: April 14, 2003
If you have questions about this
Notice, please contact our Privacy Officer at 410-554-6728.
OUR PLEDGE REGARDING MEDICAL INFORMATION
We understand that medical information about you and your health
is personal, and are committed to protecting your medical information.
We create a record of the care and services you receive to provide
you with quality care and to comply with certain legal requirements.
This Notice applies to all of the records of your care generated
or received by us.
We are required by law to:
· Make sure that medical information that identifies you
is kept private, and will be used or disclosed only as described
by this Notice or applicable law;
· Make this Notice available to you; and
· Follow the terms of the Notice that is currently in effect.
CHANGES TO THIS NOTICE
We reserve the right to change this Notice. We reserve the right
to make the revised or changed Notice effective for medical information
we already have about you as well as any information we receive
in the future. We will post a copy of the current Notice in our
offices and on our website: www.gcoa.net.
HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
The following categories describe different ways that we use and
disclose your medical information. For each category of uses or
disclosures, we will give some examples. Not every use or disclosure
in a category will be listed.
a. For Treatment. We will use medical information about you to
provide you with medical treatment or services. We may disclose
medical information about you to doctors, nurses, technicians,
medical students, or other office personnel who are involved in
taking care of you. For example, we would disclose your health
information, as necessary, to a home health agency that provides
care to you. We also may disclose medical information about you
to a physician to whom you have been referred to ensure that the
physician has the necessary information to diagnose or treat you.
b. For Payment. We will use and disclose medical information about
you so that the treatment and services we provide may be billed
to and payment may be collected from you, an insurance company,
a governmental entity such as Medicare or Medicaid, or a third
party. For example, we may need to give your health plan information
about treatment we provide so your health plan will pay us or reimburse
you for the treatment. We may also tell your health plan about
a treatment you are going to receive to obtain prior approval or
to determine whether your plan will cover the treatment or hospital
admission. We may also have to send your information to more than
one health plan in circumstances where it is not clear which health
plan has the responsibility to pay for your care.
c. For Healthcare Operations. We will use and disclose medical
information about you for our operations. These uses and disclosures
are necessary to run our office and make sure that all of our patients
receive quality care. For example, we may use medical information
to review our treatment and services and to evaluate the performance
of our staff in caring for you. We may also combine medical information
about many patients to decide what additional services we should
offer, what services are not needed, and whether certain new treatments
are effective. We may also disclose information to doctors, nurses,
technicians, medical students, and other office personnel for review
and learning purposes. In addition, we may use a sign-in sheet
at the registration desk where you will be asked to sign your name
and indicate your physician. We may also call you by name in the
waiting room when your physician is ready to see you.
d. Treatment Alternatives. We may/will use and disclose your medical
information to tell you about or recommend possible treatment options
or alternatives that may be of interest to you.
e. Health-Related Benefits and Services. We may/will use and disclose
your medical information to tell you about health-related benefits
or services that may be of interest to you.
f. Reminders. We may/will use and disclose medical information
about you to contact you in an effort to provide appointment reminders
for medical care.
g. Research. Under certain circumstances, we will use and disclose
medical information about you for research purposes. For example,
a research project may involve comparing the health and recovery
of all patients who received one medication to those who received
another for the same condition. All research projects, however,
are subject to a special approval process that takes into account
patients’ need for privacy.
h. Business Associates. We contract with business associates to
provide some services. Examples may include medical billing and
transcription services. When these services are contracted, we
may/will disclose your health information to our business associate
so that they may perform the job we have asked them to do. To protect
your health information however, we require the business associate
to appropriately safeguard your information.
i. As Required By Law. We will disclose medical information about
you when required to do so by federal, state, or local law.
j. To Avert a Serious Threat to Health or Safety. We will use
and disclose medical information about you when necessary to prevent
a serious threat to your health and safety or the health and safety
of the public or another person.
HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU
k. Individuals Involved in Your Care or Payment for
Your Care. We may release medical information about you to a friend or family
member who is involved in your medical care. We may also give information
to someone who helps pay for your care. Except in emergency situations,
you may object to the uses and disclosures described in this Section
k, either in general or to any specific person or persons to whom
your medical information might otherwise be disclosed.
l. Special Situations. We will use and disclose medical information
· To facilitate organ and tissue donation.
· For specialized governmental functions, including the
military and veterans, national security, criminal corrections
and public benefit purposes.
· For Workers’ Compensation or similar programs,
as permitted by law.
· For public health activities.
· To notify the appropriate government authority if we
believe a patient has been the victim of abuse, neglect, or domestic
· For health oversight activities including, for
example, audits, investigations, inspections, and licensure.
· For lawsuits and disputes, we will disclose medical information
about you in response to a valid court or administrative order
or in the course of defending ourselves.
· For law enforcement purposes when asked to do so by a
law enforcement official.
· To coroners, medical examiners, and funeral directors
as necessary to assist them to carry out their duties.
· To correctional institutions or law enforcement officials
with respect to inmates.
m. Written Authorization. Except as described above, we will disclose
your medical information only with your prior written authorization.
You may revoke that authorization, in writing, at any time, unless
we have taken action relying on your prior authorization or if
you signed the authorization as a condition of obtaining insurance
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
You have the following rights regarding medical information we
maintain about you:
a. Right to Inspect and Copy. You have the right to inspect and
copy medical information that may be used to make decisions about
your care. Usually, this includes medical and billing records,
but does not include psychotherapy notes and other mental health
records under certain circumstances.
To inspect and copy medical information that may be used to make
decisions about you, you must submit your request in writing to
our Privacy Officer. If you request a copy of the information,
we may charge a fee for the costs of copying, mailing, or other
supplies associated with your request.
We may deny your request to inspect and copy medical information
in certain very limited circumstances, including requests by an
inmate at a correctional institution, requests for information
we obtained from someone else subject to certain confidentiality
agreements, and some requests concerning ongoing research projects.
If you are denied access to medical information for any other reason,
you may request that the denial be reviewed. Another licensed healthcare
professional chosen by us will review your request and the denial.
The person conducting the review will not be the person who denied
your request. We will comply with the outcome of the review.
b. Request to Amend. If you feel that medical information we have
about you is incorrect or incomplete, you may ask us to amend the
information. To request an amendment, please submit a written request
to our Privacy Officer with a reason that supports your request.
We may deny your request for an amendment if it is not in writing
or does not include a reason to support the request. In addition,
we may deny your request if you ask us to amend information that:
· Was not created by us, unless the person or entity that
created the information is no longer available to make the amendment;
· Is not part of the medical information kept by us;
· Is not part of the information which you would be permitted
to inspect and copy; or
· Is accurate and complete.
If we deny your request, you may submit a written statement disagreeing
with the denial. We will keep your statement on file and distribute
it with all future disclosures of the information to which it relates.
c. Right to an Accounting of Disclosures. You have the right to
request an “accounting of disclosures.” This is a list
of the disclosures of medical information about you, with exceptions.
We do not need to account for disclosures made: (i) to you; (ii)
pursuant to your written authorization; (iii) for the purpose of
carrying out treatment, payment or operations; (iv) to persons
involved in your care, or to notify your family or friends about
your whereabouts; (v) that are incidental to another permissible
use or disclosure; (vi) for national security or intelligence purposes;
(vii) to correctional institutions or law enforcement officers
who had you in custody at the time of the disclosure;
(viii) as part of a limited data set; or (ix) to a health oversight
agency or law enforcement official if they so request. The accounting
will include the date of each disclosure, the name of the entity
or person to whom the disclosure was made and that person’s
address (if known), and a brief description of the information
disclosed together with the purpose of the disclosure.
To request this list or accounting of disclosures, you must submit
your request in writing to our Privacy Officer. Your request must
state a time period that may not be longer than six years and may
not include dates before April 14, 2003. Your request should indicate
in what form you want the list (for example: on paper, electronically).
The first list you request within a 12-month period will be free.
For additional lists, we may charge you. We will notify you of
the cost involved, and you may choose to withdraw or modify your
request at that time before any costs are incurred.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
d. Right to Request Restrictions. You have the right to request
a restriction or limitation on the medical information we use or
disclose about you for treatment, payment or healthcare operations.
You also have the right to request a limit on the medical information
we disclose about you to someone who is involved in your care or
the payment for your care, like a family member or friend.
We are not required to agree to your request. If we do agree,
we will comply with your request unless the information is needed
to provide you emergency treatment. To request restrictions, you
must make your request in writing to our Privacy Officer. In your
request, you must tell us (i) what information you want to limit;
(ii) whether you want to limit our use, disclosure, or both; and
(iii) to whom you want the limits to apply, for example, disclosures
to your spouse.
e. Right to Confidential Communications. You have the right to
request to receive communications from us on a confidential basis
by using alternative means for receipt of information or by receiving
the information at alternative locations. All reasonable requests
will be granted. Contact our Privacy Officer if you require such
f. Right to a Paper Copy of This Notice. You have the right to
a paper copy of this notice by requesting a paper copy from our
Privacy Officer in writing.
If you believe your privacy rights have been violated, you may
file a complaint with us or with the Secretary of the Department
of Health and Human Services. To file a complaint with us, contact
our Privacy Officer in writing.
Greater Chesapeake Orthopaedic Associates, LLC
3333 North Calvert
Baltimore, MD 21218
All complaints must be submitted in writing. You will not be penalized
for filing a complaint.